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• September 2008 - Finance: One Step At a Time-Published in the September issue of Inside Healthcare
• August 18, 2008 - MedSynergies Surgical Division Selected to Provide Practice Management Solutions for 3 Texas Practices
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Additional Information

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• MSI Credentialing Services
• MSI Patient Management Services
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MedSynergies offers its revenue cycle management clients a full suite of accounting and financial services. Our trained staff is experienced in all aspects of the business cycle and represents a skilled approach to successfully managing physicians’ practices of all sizes and specialties.

Some of our services include:
• Cash flow management and analysis
• Coordination of Accounts Payable
• General Ledger maintenance
• Fixed asset tracking
• Completion of compensation analysis and distribution
• Financial statement production

MedSynergies offers credentialing support to our clients by centralizing all physician data and automating the credentialing application process. We normally process applications within two days of receipt of necessary information from an individual physician.

MedSynergies’ Credentialing Services include:
• Accumulation and organization of all provider data and payor contract data required to complete Managed Care, Government and facility applications in one electronic database
• Automated completion of forms required, using the Managed Care, Government or facility applications
• Tracking the progress of applications once submitted
• Maintaining an electronic “paper trail” of all contact with credentialing entitles as applications flow through the credentialing process
• Monitoring of expiration dates and alerting the staff daily of any licenses, certifications or contracts coming due
• Automatic updates of each provider’s CV as data is changed or added to the database
• Monthly payor reports by provider

MedSynergies offers Human Resources Administration Services which allow our revenue cycle management clients to realize effective HR processes with reduced administrative burdens. As a healthcare management service organization (MSO), we offer HR management and administrative services tailored to each client's needs.

A summary of our services includes the following:
• Payroll processing & management
• Benefit program planning and administration
• Policy development and implementation
• Compliance assistance

Patient Management Services from MedSynergies benefit the patient, the practice and physicians. This new toolset will maximize your ability to interact with patients. Better communication means the best possible pro-active care, improved patient satisfaction, and healthier financial performance.

For the patient
Patient Care is top priority
• Less than 30% receive recommended preventative care (SOURCE: DOQIT)
• Less than 50% receive recommended follow-up on chronic conditions (SOURCE: HEDIS)

For the practice
Increase revenue/reduce cost
• Additional patient bookings
• Increased referral/order capture
• Automate patient communication process (30% of staff time)

For the physician
• Growing movement toward accountability at the provider-level e.g. P4P by payors
• Potential increase in reimbursement rate

Financial performance is also assured with a guaranteed return on investment.

Reporting Cubes
Reporting Cubes are dynamic, multi-dimensional views of data that allow clients to run their own reports to answer questions regarding revenues and ageing. Some of the variables include posting date, place of service, provider, diagnosis, procedure, insurance and referring physician. These powerful reports measure each event in the claims lifecycle, allowing your practice to understand exactly what is happening and how to improve efficiencies in each department. These reports are available 24/7 via the Internet.

Strategic Reports
These standard monthly reports provide summaries of your revenues and ageing by provider, place of service, procedure, or payor grouping to assist in executive-level analysis.

Operational Reports
These weekly and monthly reports provide detailed charge-level data to aid the practice in identifying specific areas to improve process efficiency and reimbursement.

Medsynergies’ approach to training includes a combination of instructor-led classroom training, distance learning, and onsite training for new implementations with user documentation. The MSI training team is comprised of seasoned training professionals with practical experience in all aspects of revenue cycle management for physician practices.

The initial training during implementation, is a blended approach combining web-based and onsite classroom instruction to better prepare a physician’s staff. In addition, we provide ongoing training support through our web-enabled "Sandbox" training series. Clients are able to sign-up in advance to sharpen their practice management skills.

Our Client Service representatives are able to provide answers to ad hoc training questions. Should more extensive training be required, the MSI Training Department is able to provide customized training programs.

We train our clients to ensure best practices are used to improve and re-engineer processes in the following areas:

Practice management system

• Patient Registration

• Appointment Scheduling / Templating

• Charge and Over the Counter posting

• Daily balancing with Appointment Reconciliation

• Referral Management

• Pre-bill Rejection Resolution

MSI Imaging

Reporting

MedSynergies uses its comprehensive reporting capabilities to monitor effectiveness of the entire support team and implements training strategies on an on-going basis to ensure optimal results.